Privacy Policy

Effective Date: 22 May 2026

1. Introduction

Tuko Digital (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following information:

  • Full name
  • Email address
  • Phone number / WhatsApp contact
  • Business or company details
  • Project or service inquiries
  • Any information you submit through forms or communication channels

We may also collect basic technical data such as:

  • IP address
  • Browser type
  • Device information
  • Website usage data (via analytics tools)

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and requests
  • Provide digital marketing and web services
  • Schedule and manage consultations
  • Improve our website and services
  • Send updates or important service-related messages

4. Data Protection

We take appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

5. Sharing of Information

We do not sell, trade, or rent your personal information.
We may share data only with trusted third-party service providers who assist in:

  • Hosting
  • Analytics
  • Communication tools
  • Marketing systems

6. Cookies

Our website may use cookies to improve user experience, analyze traffic, and optimize performance. You can disable cookies in your browser settings if preferred.

7. Your Rights

You have the right to:

  • Request access to your data
  • Request corrections or updates
  • Request deletion of your information
  • Opt out of communications at any time

Our website may contain links to third-party tools or websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Tuko Digital
Email: hello@tukodigital.com
Location: Remote Agency

Terms & Conditions

Effective Date: 22 May 2026

1. Introduction

These Terms & Conditions govern the use of services provided by Tuko Digital (“we,” “our,” or “us”). By engaging our services or using our website, you agree to these terms in full.

2. Services

We provide digital services including but not limited to:

  • Digital marketing
  • Social media management
  • Paid advertising
  • Website design and development
  • Branding and content production

All services are delivered based on agreed project scope or monthly package.

3. Payments

  • All payments must be made as agreed before or during service delivery.
  • Work may be paused or suspended if payments are delayed.
  • All fees are non-refundable once work has started.

4. Client Responsibilities

Clients agree to:

  • Provide accurate and timely information
  • Deliver required content and materials on time
  • Approve work within reasonable timeframes
    Delays caused by the client may affect timelines.

5. Revisions

  • Each project includes a limited number of revisions (as agreed per project or package).
  • Additional revisions may incur extra charges.
  • Major changes outside the agreed scope will be treated as new work.

6. Intellectual Property

  • All final deliverables become the client’s property only after full payment.
  • We reserve the right to showcase completed work in our portfolio unless otherwise agreed in writing.

7. Service Delivery

  • Timelines are estimates and may change due to project complexity or client delays.
  • We are not responsible for delays caused by third-party platforms (e.g., Meta, Google, hosting providers).

8. Ads & Marketing Results Disclaimer

We do not guarantee specific results such as:

  • Sales numbers
  • Leads volume
  • Revenue outcomes
    Marketing performance depends on multiple external factors beyond our control.

9. Cancellations

  • Clients may cancel services with written notice.
  • Any completed work or time spent must be paid for.
  • Monthly retainers are billed for the full billing cycle.

10. Limitation of Liability

Tuko Digital is not liable for:

  • Business losses
  • Loss of revenue
  • Platform suspensions
  • Third-party tool failures

11. Confidentiality

We respect client confidentiality and will not share sensitive business information without permission.

12. Changes to Terms

We may update these Terms at any time. Continued use of our services means acceptance of the updated version.

13. Contact Information

Tuko Digital
Email: hello@tukodigital.com
Location: Remote Agency